100% Performance Guarantee

The fact that SMITH customers are very pleased with the performance of our employees is testament to the comprehensive interviewing, verification, testing, and training that SMITH’s Field Employees undergo before they are placed on an assignment. Whether we are providing Flexible Staffing, Direct Placement, Temp-To-Hire, Payroll Administration or On Site Management, we are committed to continuous customer satisfaction.

The SMITH Guarantee
Your investment in a SMITH Field Employee is protected by our 100% Satisfaction Guarantee. Every SMITH Field Employee is carefully screened, thoroughly tested and hand selected to ensure the best possible match. Should any SMITH employee fail to meet the skill specifications established when your request was placed or fail to achieve required level of performance, notify us within the first four hours of the assignment. You will not be charged for those hours and SMITH will replace the employee promptly.

Employer resources

Bureau of Labor Statistics
United States Department of Labor
OSHA
Salary.com
HR.com